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Work Experience
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Sr. Livelink ECM Consultant
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Wethersfield, CT
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WRC, LLC
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October 2008 - Present
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- Performed Open Text Livelink System Administration services to include architecture, installation, configuration, upgrade and maintenance.
- Managed users and groups and developed reports.
- Created and modified workflow, troubleshooting and supporting issues.
- Enterprise Content Management Livelink CIS modeling.
- Gathered and analyzed requirements for new implementations and upgrades.
- Prepared and executed Livelink qualification activities (IQ, OQ, PQ).
- Migrated Livelink services from file systems and DMS.
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Sr. Document Management Consultant
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Bethlehem, PA
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Glemser Technologies
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January 2008 - September 2008
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- Developed functional requirements and system design specifications for a SharePoint/NextDocs implementation.
- Facilitated user requirements review workshops with developers and business leads.
- Led and performed system testing and qualification (IQ/OQ/PQ) for an implementation of the Adlib v4.x Product Suite.
- Provided strong analytical support during the requirements phase for an implementation of a customized version of xmLabeling (custom EMC Documentum application).
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Sr. Livelink Developer/Analyst
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Corona, CA
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Watson Pharmaceuticals
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December 2005 - December 2007
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- Planned, managed, and executed technical activities for an implementation of Livelink for Regulated Documents (v9.5.1).
- Performed system configuration and integration testing including the functionality, performance, and fit to ensure that the system met the original requirements and worked within the defined constraints.
- Evaluated system impact in consultation with the business, IS management, regulatory, IS development, quality assurance, validation, and training teams.
- Provided input to effective change management, training requirements, and roll-out plans to customers.
- Livelink System Administration included the installation and configuration of Livelink server components, workflow map creation and management, user and group administration.
- Created Project/Folder and permissions management.
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Sr. Livelink Consultant
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San Diego, CA
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Pfizer Pharmaceuticals
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September 2001 - Decemebr 2004
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- Facilitated change caused by internal/external business drivers including regulatory agency requirements and regulations (21 CFR Part 11, eCTD, GxP, QA, ITIL, SDLC).
- Provided leadership for the implementation of multiple custom Livelink (8.5 - v9.1) systems in support of Clinical and Regulatory business lines, including an electronic Trial Master File (eTMF) using a customized version of Livelink v8.5.
- Maintained intimate contact with internal customers to identify end user needs and business best practices, while ensuring consistency with regulatory agency guidelines and requirements.
- Worked within a team environment with development, infrastructure, application support, and with global project team, ensuring system implementation and support goals were delivered on time.
- Produced detailed project plans to accomplish assigned tasks, ensuring project deliverable completion within budget, and exceeded customer expectations.
- Provided senior level management with frequent presentations on up-coming implementations for applications and processes with regards to existing project progress.
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Sr. Livelink Consultant
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Rocky Hill, CT
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Keane
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October 1996 - September 2001
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- Managed the development work-stream of a next generation Case Report Form (CRF) imaging system for worldwide deployment using Livelink v8.5, J2EE, and TELEform technologies, which were the core of OpenText product: Livelink for Clinicals (ECLIPSE).
- Gathered user requirements, created functional requirements, negotiated with outside vendors for software/services.
- Maintained constant communications with global stakeholders to convey project updates, deliverable status and current project timeline.
- Worked with customer stakeholders to design intuitive GUI and problem solving processes, while referring to 21 CFR Part 11 guidelines.
- Established and coordinated an efficient system/user acceptance test process and environment, including overseeing the creation of system test scripts and supervising testing and fault resolution.
- Authored project documentation in accordance with SDLC practices.
- Provided advisement and support with the implementation for two Livelink applications:
- Livelink v8.5 in conjunction with Atlas, eLink, eForms, Explorer, MeetingZone, Online Office Document Editor, Recycle Bin for usage as a project team collaboration tool/document repository (InSight).
- Livelink v8.5 in conjunction with Atlas, Attribute Extensions, Classifications, Collaborative Review and Approval, eLink, eForms, Enhanced PDF Renditions, Records Server, Recycle Bin, Review Manager for Acrobat for usage as a repository for Trial Master Files (ELARA).
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